HOSPITALITY workers and industry reps kicked off a new initiative at the TUC Congress yesterday to make sure that tips are shared out fairly.
Workers’ union Unite and the Association of Licensed Multiple Retailers (ALMR) want to promote good tipping practices by laying out a set of principles for the fair and transparent pooling and distribution of tips and service charges across Britain’s food and drink sector.
A government review of tipping is now 15 months overdue, and Unite urged officials to release its findings.
It was ordered after companies including Las Iguanas and Turtle Bay were accused of misleading customers about who actually receives their tips.
Unite regional officer Dave Tunrbull welcomed the joint venture, saying that “much of the confusion and mistrust around tips and service charges has been caused because customers and staff have been kept in the dark over how they are shared out and who gets what.”
He acknowledged that the code was a work in progress, but said it was still a step in the right direction with both sides on board.
ALMR chief executive Kate Nicholls said: “It is important that a workable and transparent code is in place to ensure that tips are dealt with fairly and legally.
“Venues carry out an important tax-collecting role when they distribute tips and this must be acknowledged. We also want a system that rewards staff members and ensures that those employees working hard to earn their tips do not miss out.”