ELDERLY patients are receiving horrifically poor care due to chronic understaffing in the NHS, a probe by the Parliamentary and Health Service Ombudsman found yesterday.
Some elderly patients have been asked to wear adult nappies because no staff were available to help them use a commode or bedpan.
Other problems include patients who are unable to eat unaided being left without a meal because there were no staff to feed them and workers having no time to pass on relatives’ messages to patients.
An elderly man was also found to have been left on a bedpan for an hour, while another patient remained in soiled clothes for two days and others were left on the floor after falling out of bed — all because of a lack of staff.
The report said patients are becoming too afraid to complain, so they rely on relatives to do it for them.
Lara Crisp, editor of Gransnet, a social media website used by older people, called for more support for hospital staff and a better way for patients to make complaints.