SUPERMARKET chain Tesco announced plans yesterday to ditch 1,200 jobs at a call centre in Wales. Shop workers’ union Usdaw said the decision was “devastating.”
Tesco, which last year announced profits of £162 million, said it would offer some staff at the Cardiff centre jobs at its Dundee office in Scotland.
Usdaw Divisional Officer Nick Ireland said: “Tesco’s Cardiff call centre staff are understandably shocked by the announcement of the company’s planned closure, they are being briefed by managers this afternoon.
“This is clearly devastating news for our members and will have a wider impact on south Wales, as so many jobs are potentially lost to our local economy.”
He said there would be talks with the company but a union statement made no mention of possible resistance through industrial action.
Tesco chief executive Matt Davies said the “difficult decision” was made while the retail sector faces unprecedented challenges.