Workers at two call centres were left stunned today by news that they are to be closed with the loss of 1,100 jobs.
Serco opertates the centres in Preston in Lancashire and at Worcester, which took them over from Littlewoods last June.
Usdaw national officer David Johnson said the union would do what it could to find staff alternative jobs.
The centres are due to be closed by summer.
Mr Johnson added: "While the staff were made aware last year of the possible closure of the Preston site it is still devastating news for them, their families and the local community."
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