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BT CALL centre staff in Tyne and Wear have been forced to set up a foodbank to help with the cost-of-living crisis, the Communications Workers Union (CWU) said today.
The Tyneside CommunitEE pantry was set up by call centre staff in north Tyneside, near Newcastle, working for BT-owned company EE.
The initiative at the call centre offers staple foods like pasta, cereal, oats and baby food, which the CWU labelled a foodbank and an example of low pay.
“BT Group announced profits of over £1.3 billion this year and paid out over £700 million to shareholders,” a CWU spokesperson said.
“These obscene figures are set against front-line workers struggling to get through the cost-of-living crisis.
The CWU said it is balloting its members over strike action and that they were “so angry.”
BT has denied the call centre initiative was a foodbank, and instead calling it a way to help colleagues like those who don’t have time to go to the shops.”
