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Benefit reforms 'a failure'
botched universal credit plans suffer from 'alarmingly weak' management

Welfare and Pensions Secretary Iain Duncan Smith's flagship benefit reform was savaged yesterday by senior MPs highlighting "shocking failures" that have already wasted at least £140 million.

The cross-party Commons public accounts committee (PAC) said the botched universal credit plans suffer from "alarmingly weak" management which has seen secretarial staff put in charge of purchase orders worth over £20m.

MPs said personal assistants had approved single payments of £8.7m, 22.6m and 1.1m - despite not have the authority to do so.

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Business Secretary Peter Kyle, Chancellor of the Exchequer Rachel Reeves and Prime Minister Sir Keir Starmer on stage ahead of Reeves's keynote speech during the Labour Party Conference at the Liverpool Arena, September 29, 2025
Labour Party Conference 2025 / 30 September 2025
30 September 2025

Labour will find increases in the state pension age are unacceptable, just as cuts to the Winter Fuel Allowance, personal independence payments and universal credit are — it needs to change direction immediately, writes PCS general secretary FRAN HEATHCOTE